Shipping/Policies

Shipping Policy

Our shipping timeframe is Standard Shipping(2-5 days) and Express Shipping(1-2 days) both optional at checkout. Pickup for LA is FREE and also available at checkout. Options for International Shipping are at checkout.

ALL BLACK FRIDAY ORDERS currently have a 5-10 Business Day processing timeframe. We’re working diligently to get out all orders sooner and diligently. Thank you for your patience! 

Once shipped you'll be provided with a tracking number via email. All orders are shipped via FedEx.

For pickup orders email info@elevation12.com to schedule pickup date and time after your order is placed. 

Return & Exchange Policy

Due to the handmade nature of the items, all items are final sale. Items may be exchanged for a different size within 15 days of purchase. For an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a order number. Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and ship the new item out.